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Terms of Service |
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Last updated: 29 March 2026 |
1. About These Terms
These Terms of Service (“Terms”) govern your use of the In The Sky IT website and the services provided by In The Sky IT Ltd, a company registered in England and Wales under company number 16313322, with a registered address at 184 Horton Road, Manchester, M14 7QF.
By using our website or engaging our services, you agree to these Terms. These Terms are governed by the laws of England and Wales. Your statutory rights under the Consumer Rights Act 2015 are not affected.
2. Our Services
In The Sky IT Ltd provides technology consultancy and support services including IT support and troubleshooting, Microsoft 365 and cloud platform consultancy, SharePoint and Power Platform configuration, equipment setup, remote support, staff training, website creation and administration, and digital transformation advisory services.
The specific scope, timescales, and fees for any engagement will be agreed in writing prior to commencement of work.
3. Enquiries and Quotes
Submitting an enquiry does not constitute a contract. A contract is only formed when we have confirmed acceptance of your instructions in writing. Quotations are valid for 30 days from the date of issue. We reserve the right to decline any enquiry at our discretion.
4. Your Responsibilities
You agree to provide accurate information, grant reasonable access to your systems as required, ensure you have the necessary rights and permissions to instruct us to work on third-party platforms, and notify us promptly of any changes that may affect the services.
You remain responsible for maintaining appropriate backups of your data.
5. Fees and Payment
Our fees are as agreed in writing. Unless otherwise agreed, invoices are payable within 14 days of issue. We reserve the right to charge statutory interest on overdue amounts under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate.
6. Intellectual Property
Intellectual property rights in deliverables created specifically for you transfer to you upon receipt of full payment, unless otherwise agreed. We retain ownership of our general methodologies, tools, and templates. All content on this website is the property of In The Sky IT Ltd and may not be reproduced without our prior written consent.
7. Confidentiality
We treat all information shared with us as confidential and will not disclose it to third parties except where required by law, with your consent, or where necessary to deliver the agreed services.
8. Limitation of Liability
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be excluded.
Subject to the above, our total liability shall not exceed the total fees paid by you in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or special losses, loss of profit, loss of data, or business interruption.
9. Termination
Either party may terminate an ongoing engagement by giving reasonable written notice (minimum 14 days unless otherwise agreed). We may terminate immediately for non-payment, abusive conduct toward our staff, or if continuing would require us to act unlawfully. You remain liable for fees for work completed up to the termination date.
10. Website Use
You may use our website for lawful purposes only. We make no warranty that our website will be uninterrupted or error-free. Our website may contain links to third-party sites; inclusion of a link does not constitute endorsement.
11. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page indicates when they were last revised.
12. Disputes
We aim to resolve disputes informally in the first instance. Please contact us at admin@basementinthesky.com. If we are unable to resolve a dispute informally, it shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
In The Sky IT Ltd
184 Horton Road, Manchester, M14 7QF
Email: admin@basementinthesky.com
Telephone: 07944 559428