1. Who We Are

In The Sky IT Ltd (“we”, “us”, “our”) is a company registered in England and Wales under company number 16313322. Our registered address is 184 Horton Road, Manchester, M14 7QF. We are an IT consultancy providing technology support, cloud solutions, remote support, staff training, equipment setup, and related services primarily to small businesses and individuals in and around Manchester.

We are the data controller for personal data collected through this website and in the course of providing our services. You can contact us at admin@basementinthesky.com or by telephone on 07944 559428.

2. What Data We Collect

Data you provide to us directly: When you submit an enquiry through our website contact forms, we collect your name, email address, telephone number (if provided), company name, industry sector, number of employees, and a description of your technology requirements or challenges.

Data collected automatically: When you visit our website, our hosting provider may collect standard technical data including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used for security and operational purposes and is not used to identify you personally.

We do not use cookies beyond those strictly necessary for the operation of the website, and we do not use tracking or advertising cookies.

3. How We Use Your Data

To respond to your enquiry — legal basis: legitimate interests (Article 6(1)(f)).

To provide and manage services — legal basis: performance of a contract (Article 6(1)(b)).

To comply with legal obligations — legal basis: legal obligation (Article 6(1)(c)).

We do not use your personal data for automated decision-making or profiling, and we will never sell your data to third parties.

4. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share data with email service providers (for message delivery), professional advisors where required by law, and regulatory bodies where legally required. All third parties are required to handle your data in accordance with UK GDPR.

5. International Transfers

We aim to keep your data within the UK and EEA. Where any transfer outside the UK or EEA is necessary, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. How Long We Keep Your Data

We retain enquiry data for up to 24 months. Client records are retained for six years from the end of our business relationship to comply with legal and tax obligations. Data no longer required is securely deleted.

7. Your Rights

Under UK GDPR you have the right of access, rectification, erasure, restriction, objection, and data portability. To exercise any of these rights contact us at admin@basementinthesky.com. You also have the right to complain to the ICO at ico.org.uk or 0303 123 1113.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

10. Contact Us

In The Sky IT Ltd
184 Horton Road, Manchester, M14 7QF
Email: admin@basementinthesky.com
Telephone: 07944 559428